Service
Henan PalletMach has always adhered to the development philosophy of “customer first, customer success.” Over the years, we have been committed to designing and manufacturing high-quality equipment based on our customers' actual production needs. Through honest business practices and reliable technology, we have earned the trust of domestic and international customers and gained recognition for our brand, establishing long-term business partnerships. We strive to provide customer satisfaction and an excellent service experience.
End-to-end One-stop Service
Pre-sales Service
Quick Response
You can contact us by online talking, giving a message or e-mail, calling, etc. We will reply you in 24 hours.
Visit PalletMach
Welcome to visit our production workshop and R&D center. We would like to provide you with all the convenience to visit our company. We will arrange special staff to accompany you and answer all questions for you.
Sales Service
Analysis Your Requirements
Know about your needs in detail, if you need, we will send professional engineers to the project site for investigation, according to local conditions, to help you analysis the questions that equipment covers area, spatial planning and so on. Of course, these are free.
Design the Plan
According to the demand of capacity, raw material and investment cost budget, our senior engineer team will tailor the most suitable, economical and perfect design plan to ensure the maximum profit of customers.
After-sales Service
We provide optimum service solutions worldwide. This helps you sustain and improve the performance and cost efficiency of your plant throughout its complete life cycle.
Honest Maintenance
within 12 months from the date of shipment, we provide free hosting service.
Accessories Supply
We promise that spare parts and wearing parts will be supplied all the year round.
Installation Guidance
We provide free installation guidance according to the contract, guide the installation and commissioning, and ensure all equipment running well.
Free Training
We provide free equipment operation training for your company to ensure the safety and stable operation of equipment.
What They Say ?
Customer satisfaction is our eternal pursuit. Henan PalletMach has an experienced pre-sales, sales, and after-sales service team. With nearly two decades of experience in pallet production line project construction, the Paimo team provides customers with comprehensive pallet production solutions, equipment manufacturing, project construction, technical support, and turnkey projects. The company continuously optimizes its service philosophy, pursues service innovation, engages in diversified communication and multi-field collaboration with new and existing clients, and strives tirelessly to advance the logistics industry into a new phase of development.

Service Team
Professional service, we have skilled technicians and an experienced after-sales service team.

Online Service Platform
A powerful internet technology platform, providing you with the latest product information and technical services.

Export-Friendly
We dispatch professional technical personnel to the site to guide installation, commissioning, and testing, and train on-site operators until customer satisfaction is achieved.

Spare Parts Supply
We provide a steady supply of various commonly used spare parts. All electrical equipment is from high-quality brands.
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